Frequently Asked Questions
Everything you need to know about our natural wellness and beauty essentials.
Are Ancient Living products 100% natural?
Yes, we pride ourselves on using pure, plant-based ingredients sourced directly from nature. Our products are free from parabens, sulfates, and synthetic fragrances to ensure the highest quality for your skin and hair.
How long does shipping take for domestic orders?
We typically process orders within 24-48 hours. Depending on your location within India, your package should arrive within 3 to 7 business days.
What is your return and exchange policy?
Due to the hygiene nature of beauty products, we only accept returns or exchanges if the product arrives damaged or if the wrong item was shipped. Please contact our support team within 48 hours of delivery with photos of the package.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose to pay via UPI, Credit/Debit cards, or Net Banking for a seamless checkout experience.
Are your products tested on animals?
Absolutely not. Ancient Living is a cruelty-free brand. We believe in ethical beauty and do not test any of our formulations or ingredients on animals.
How should I store my essential oils and handmade soaps?
To maintain their potency and longevity, store your products in a cool, dry place away from direct sunlight. Ensure that soap bars are kept in a well-drained soap dish between uses.